Insanely humanlike androids have entered the workplace and soon may take your job


November 2019 is a landmark month in the history of the future. That's when humanoid robots that are indistinguishable from people start running amok in Los Angeles. Well, at least they do in the seminal sci-fi film "Blade Runner." Thirty-seven years after its release, we don't have murderous androids running around. But we do have androids like Hanson Robotics' Sophia, and they could soon start working in jobs traditionally performed by people.

Russian start-up Promobot recently unveiled what it calls the world's first autonomous android. It closely resembles a real person and can serve in a business capacity. Robo-C can be made to look like anyone, so it's like an android clone. It comes with an artificial intelligence system that has more than 100,000 speech modules, according to the company. It can operate at home, acting as a companion robot and reading out the news or managing smart appliances - basically, an anthropomorphic smart speaker. It can also perform workplace tasks such as answering customer questions in places like offices, airports, banks and museums, while accepting payments and performing other functions.

Digital immortality?

"We analyzed the needs of our customers, and there was a demand," says Promobot co-founder and development director Oleg Kivokurtsev. "But, of course, we started the development of an anthropomorphic robot a long time ago, since in robotics there is the concept of the 'Uncanny Valley,' and the most positive perception of the robot arises when it looks like a person. Now we have more than 10 orders from companies and private clients from around the world."

Postulated by Japanese roboticist Masahiro Mori in 1970, the Uncanny Valley is a hypothesis related to the design of robots. It holds that the more humanlike a robot appears, the more people will notice its flaws. This can create a feeling akin to looking at zombies, and can creep people out. A properly designed android that's as faithful as possible to the human original, however, can overcome this "valley" (a dip when the effect is imagined as a graph) and the zombie factor.

While it can't walk around, Robo-C has 18 moving parts in its face, giving it 36 degrees of freedom. The company says it has over 600 micro facial expressions, the most on the market. It also has three degrees of freedom in its neck and torso, offering limited movement. Still, Promobot says it can be useful in homes and workplaces. The price of the robot is $20,000 to $50,000 depending on options and customized appearance.

The company says it's building four Robo-Cs: one for a government service center, where the machine will scan passports and perform other functions, one that will look like Einstein and be part of a robot exhibition, and two for a family in the Middle East that wants to have android versions of its father and his wife to greet guests.

"The key moment in development [of Robo-C] is the digitization of personality and the creation of an individual appearance," says Kivokurtsev. "As a result, digital immortality, which we can offer our customers."

The robotic revolution in Japan

Japan has been developing androids amid an automation push that began decades ago. It's the leading supplier of industrial robots, but its aging workforce has decreased by more than 13% since 1995, and there's an even greater need for mechanical workers. A 2015 government strategy calls for deploying robots in sectors with low productivity, such as agriculture and nursing. A cultural affinity for robots, stemming in part from positive portrayals in science fiction, will smooth adoption.

"Japanese people are not afraid of robots but consider them as partners," Hiroshi Fujiwara, executive director of the Japan Robot Association, wrote in an International Federation of Robotics post. "Robots will perform tasks which they can do more productively than humans or which are heavy burdens for humans, and humans will perform tasks which robots cannot."

Hiroshi Ishiguro is a professor at Osaka University's Graduate School of Engineering Science and a researcher at Advanced Telecommunications Research Institute International (ATR) who has been making lifelike androids for more than 20 years. Ishiguro and collaborators created android-style copies of his daughter, a Japanese newscaster and model, Danish professor Henrik Scharfe, and even himself. He also wants robots to have consciousness.

"My goal in developing robots is to understand what it is to be human," says Ishiguro. "Creating robots that are self-conscious can help us achieve this goal."

One of Ishiguro's most lifelike creations is Erica, a female android designed to exhibit humanlike speech and interaction. Developed in conjunction with ATR and Kyoto University and funded by Japan's Science and Technology Agency, Erica has sparkling eyes, moist lips and artificial skin. She's bound to a chair but connected to sensors that monitor her surroundings. She can speak scripted responses in response to keywords and can learn things about her interlocutor during the conversation.

Source: CNBC